Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Forbes contributors publish independent expert analyses and insights. Rajiv Vinnakota is president of C&S. Connection, not persuasion, is the foundation of productive conversation—even across ...

Tough talk can be, well, tough. But it’s also critical for ensuring your team is working at its best. Learn what holds managers back and how to remove the block that may be hurting your bottom line.

Tough chats are manageable if you have clear steps to take. Experts share tools that they have used in their own lives. By Jancee Dunn I once had an issue with a close friend — but instead of talking ...