In my last blog – Part II of this series - I discussed relevant issues in a generic way, arbitrarily stating that the end point of real communication is patient comprehension; anything less is ...

We've seen how profoundly things unravel when communication breaks down ...

Last month, I went over a few basics to help public safety communications center managers understand some of the technological language involved in the work we do every day. I’m sure I’m not alone in ...

In my last blog, I focused on some of the factors that influenced the communicative skills of physicians. In doing so, I made the point that conversational ability was a part of general ”people skills ...

Learn the habits great leaders use to ensure every message lands and drives action.

Face-to-face and phone time still beats screen time. Even with their great affection for the technology, teens still report, on average, spending more time physically with their friends doing social ...

Assuming that your radio batteries are charged, your communication hardware works and your dispatchers are in the loop, I guarantee that this series of articles will improve your fireground ...

Accurate and clear communications are vital to the positive outcome of an incident and the safety of members operating at an emergency. Providing accurate and clear communications on the fireground ...