A solid CRM database can help your company with prospecting, marketing, sales, customer service, accounting and much more. But finding the right choice to meet your business needs can be challenging.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

Small businesses run on databases. These repositories of organized information can store virtually every kind of data imaginable, and they can sort that information and deliver it to you with a click ...

Customer Relationship Management systems are not accounting systems. CRM systems don’t do billing, cash receipts, disbursements or payroll. If a CRM system isn’t used, a company still continues to ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. In the end, and regardless of what all the vendors of customer ...

Most companies now have CRM systems, but rarely are they used to support the provision of market research sample. Why is this? It is difficult to extract regular and reliable MR sample from a ...

LONDON--(BUSINESS WIRE)--Technavio’s latest market research report on the global CRM outsourcing market provides an analysis of the most important trends expected to impact the market outlook from ...

For many years, the concept of “business intelligence” for Foremost Insurance sales agents meant getting 1,000-page monthly reports from headquarters — and stuffing them into the trunks of their cars.