WAILUKU — When a 911 caller reported a pregnant woman was going into labor at home in Lahaina last year, emergency services dispatchers talked the woman and her boyfriend through the delivery. “Her ...

FARGO – It's about a quarter to four in the afternoon and phones are beginning to ring at the emergency dispatch center. The 911 calls set themselves apart with their high-pitched trills. This is the ...

Dispatchers are the front line in an emergency, but 12 News uncovered troubling and potentially dangerous details from North Shore Public Safety Dispatch Debbie Baumberger says she quit her job as a ...

The Dispatch Web site's launch to include a local job search engine powered by Yahoo!'s HotJobs' software is now complete. The HotJobs' software is in addition to the services offered for local ...

The Common Council approved Tuesday night a job description for the newly created position of director of combined dispatch. But the city won't be filling the post anytime soon. "We're changing the ...

It's often a grueling job that requires communicating with people when their life is at its worst. The shifts can exceed 12 hours, and no one’s getting rich doing it. The 911 emergency call takers and ...