Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do - the facts that he gathers may or ...

Your furnace keeps you warm on those cold nights, working tirelessly through the winter months. Yet sometimes it speaks to ...

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The basement of the house we grew up in had a clanking furnace, rumbling water heater and banging pipes. Damp, dark and musty, it housed boxes and boxes of canned goods and who knows what else. As ...