It’s scary to think how technology is taking over our lives. Decades ago, nobody would have cared if they stepped away from home without their phones. Today, not only have smartphones become an ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. Artificial intelligence has reshaped how we live, work, and ...

Social by nature, humans interact in multiple ways—through voice, vision and touch. Reflecting these humanistic qualities, robotic capabilities are improving, and as such, human-robot interaction will ...

As AI continues to force itself into nearly every aspect of the business world, many companies are left wondering what role human connection will play. While AI promises efficiency, automation, and ...

Have you ever stood next to a robot and wondered how close is too close? Personal space—often called “comfort distance”—is a key aspect of social behavior that shapes how we navigate our interactions ...

Anthropomorphism occurs when we attribute human characteristics to non-human entities like animals or machines. Chatbots, such as ChatGPT, Gemini and Copilot, encourage this by imitating human ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

When bots – automated agents that perform tasks on behalf of humans – become more active in online communities, it has profound effects on how humans interact with each other on those platforms. Bots ...