Strategic design is becoming a key priority as healthcare providers realize compelling correlations between better design and increased patient satisfaction as well as other key metrics. No longer an ...

There are two kinds of metrics in content marketing: process metrics and outcomes metrics. While both are important, they differ greatly in how they are important. Let’s take a look at each, their ...

As one of the top research universities in the world, Stanford houses a program that takes a meta approach to research itself — the Meta-Research Innovation Center at Stanford (METRICS). METRICS was ...

Metrics are a vital part of a successful ergonomics process. Typically, the need to implement an ergonomics process comes from the desire to reduce injuries and costs, which are lagging metrics.

In lean times, a business process metrics program might seem like something that’s nice to have but not essential. However, identifying, redesigning, and monitoring just one critical business process ...

Paul Sloan considers innovation metrics on his BQF blog. This question comes up quite frequently as companies need to be able to justify their investments in innovation and R&D. As Paul notes, the ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...