We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going? Roughly speaking, moving to a shared-services model means ...

In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

Leveraging its intimate knowledge of enterprise infrastructure, Hewlett-Packard will announce on Wednesday, IT Shared Services Portfolio, a two-part offering that industry analysts say will raise the ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such as ...

There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider ...

The majority of government executives believe that shared services are important to helping them achieve their organizations' strategic goals, according to a study released recently by Accenture. As ...

Moving agencies to integrated systems in accordance with the Office of Management and Budget’s new shared services policy won’t be easy, but the methodology is already being refined. OMB released a ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...