This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of technology. Inside OpenAI’s empire: A conversation with Karen Hao In a ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

As technologies such as machine learning and genetic engineering become increasingly integrated into the everyday functions of our world, environmentalists are discovering how these innovations can ...