As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

You've finally done it. You have finally joined the 21st century and bought a streaming device. Now you can binge and catch up on all the great TV content you've heard about. You take it out of the ...

We are often asked how the Center for Teaching and Learning selects academic technologies and why only some technologies are supported. Let's start with the word supported. For RIT faculty, "support" ...

Educators must know how to use their tech tools before they can teach with them. Professional development can help schools close the digital design divide called out in the National Educational ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...