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Verizon faces backlash over 'ridiculous' $20 credit after major outage as probe reveals likely cause

Verizon has announced that every customer affected by Wednesday's massive network failure will receive a $20 credit for what the company called a 'huge inconvenience.' The telecommunications giant ...
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Customers Promised $20 Credit As Verizon Faces Backlash Over Massive Outage

Verizon is hoping to make amends with its customers following a major service outage that left thousands without service for hours on Wednesday. The telecommunications giant announced on Thursday, Jan ...