Newtrade Technologies has now developed and implemented XML interfaces that conform to the OpenTravel Alliance (OTA) specifications. As an active OTA member, Newtrade contributed to the refinement of ...

One of the basic operational requirements for a call center is the integration of multiple back-office systems and applications. For example, agents need access to a customer relationship management ...

XML is a popular data format for several reasons: it is human readable, self-describing, and portable. Unfortunately, many Java-based XML parsers are very large; for example, Sun Microsystems’ ...

Web services management is coming of age. Until recently, the enterprise was primarily concerned about Web services development and deployment scenarios. Now, networking and systems management vendors ...