You’d get a punch card at a local sub shop, buy eight sandwiches and get your ninth for free. It felt like a transparent ...

With consumers minding their spending, securing customer loyalty is of the utmost importance to convenience store retailers ...

A select group of super-regional convenience store chains proving that loyalty isn’t just transactionally earned at the ...

ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

Marketers frequently champion the idea of "customer loyalty." However, much of what is labeled as loyalty may not be authentic. For years, brands have patted themselves on the bac ...

Ultimately, AI enables loyalty programs to operate at a micro, highly personalized level, using historical data to drive ...

Privacy and data trust now define customer loyalty. In this exclusive interview, PwC’s George Korizis explains what brands ...

Scott Deming shares strategies for how dealers can build lasting customer loyalty by prioritizing employee engagement.

Shoppers crave the kind of deeply personal experiences that artificial intelligence makes possible, yet they’re cautious ...

Discover how Maruti Suzuki's customer-centric approach transformed the automotive experience, prioritizing customer loyalty ...

Building a loyal customer base is a common objective of any business. However, providers in the fast food industry face distinct challenges in generating and evaluating loyalty. While customers often ...

Unified commerce and AI are transforming retail by streamlining operations, empowering sales associates and elevating ...