A travel agent with a branch in Swindon’s town centre has won a major award. Hays Travel has been named the country’s High Street Agency of the Year. The UK’s largest independent travel agent, which ...
The new Review Routing Agent automates where customer reviews land, targeting AI search visibility for multi-location service ...
Shippers buy TMS, Visibility, YMS, and Last Mile. Logistics service providers buy infrastructure. Today those become two businesses: project44, the Decision Intelligence Platform for enterprise ...
Six months of development and customer deployment now move toward productization, commercialization, and expansion across acquired customer bases.
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today released the fifth edition of its "State of Customer Experience" report, revealing that customer experience (CX) has ...
Venture-backed firms are buying up the support, finance-ops and managed-services providers enterprises rely on and ...
Service Businesses Now Have an AI Agent That Turns Happy Customers Into Five-Star Reviews - Automatically PORTLAND, Ore., July 14, 2026 (GLOBE NEWSWIRE) -- AskNicely, the AI-powered customer ...
At MSME Sparks 2026, Google Cloud showcased how no-code AI agents can help small businesses compete with larger enterprises, ...
Widow says she was repeatedly asked to open a new account and recount her husband’s death before issue was resolved following ...
AI agents are designed to do more than answer questions. They are meant to complete tasks. Sierra co-founder Clay Bavor joins ...
18hOpinion
Is AI Actually Coming To Take Your Job?
Learn why application-layer AI firms may win long-term cash flow, how AI reshapes job security, and which roles face ...
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