The European Union is once again raising the bar for consumer-facing protections in distance and off-premises contracts. Article 11a of the ...

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.

AT&T’s lengthy fight to end its landline business has raised concerns that during earthquakes, fires, floods and storms, ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Amazon sale is upon ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

Daniel is Lifehacker's Shopping Editor covering tech deals and reviewing TVs, headphones, speakers, and projectors. He earned his master’s in journalism from Columbia University and has reported for ...