Booz Allen Hamilton and Leidos have successfully convinced the Energy Department to rethink its choice of Accenture Federal Services for a potential $3.5 billion enterprise IT support contract.

Dallas County has named Justine Tran as its new chief information officer. In that position, she will be responsible for improving the county's IT infrastructure. Tran previously has directed the city ...

As public-sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology ...

Information Technology Infrastructure Library, more commonly known as ITIL, is a framework of best practices for implementing and managing IT services. Originally developed in the 1980s by the UK ...

A team from Army Contracting Command – Rock Island’s Strategic Information Technology and Cyber Directorate recently awarded a 10-year contract in support of the Army Enterprise Service Managed ...

You want an introduction to ITIL 4 or, perhaps, more information. But you don’t have the time to read the 122-page ITIL Foundation: ITIL 4 Edition book. No… ...

Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These ...

Earning specialized certifications is a surefire way to advance your career in the IT field, regardless of industry or current career level. The right certification validates your skills and knowledge ...

Born and brought up in Palwal, Ravinder Arora completed his schooling at Adarsh Vidya Niketan school, Palwal. Arora’s father was a government employee who worked in the “education department” and his ...