Many health systems are giving patients the power to schedule appointments and procedures. What happens when that autonomy ...

AI scheduling agents convert Workers' Comp and Auto Accident referrals to appointments in four languages, across voice ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Patient scheduling is challenging. In many ways, it’s part science and part art. The goal is to maximize the productivity and utilization rates of clinicians, doctors and staff. But this important ...

Benefis Health System, a nonprofit, independent health system based in Great Falls, Montana, serves a 38,000 square mile region with many very rural communities. This means the health system has many ...

Artificial intelligence is mostly a blessing. But sometimes it can be a curse. A new research paper explores a new instance of an algorithm gone awry. Michele Samorani, an assistant professor at Santa ...

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

Scheduling doctor appointments is its own form of hell for both physicians and patients. Assort Health’s AI fix helped it ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...