OpenAI introduces ChatGPT Work, a cloud-based AI agent that manages tasks across email, Slack and calendars

OpenAI launched ChatGPT Work, a new AI agent that connects to email, Slack, calendars and GitHub to automate work tasks ahead ...
CMSWire

Genesys Acquires Pinkfish to Bring 25,000 MCP Tool Integrations to Contact Center AI

The deal adds agentic workflow automation and enterprise system connectivity to Genesys Cloud, with capabilities expected to ...
Fierce Healthcare

Patients prefer healthcare providers' AI agents to public chatbots, with human oversight non‑negotiable, survey finds

Patients are open to using AI agents to help with tasks like scheduling and billing, but they overwhelmingly prefer AI tools that live inside their doctor’s secure portal, a new Salesforce survey ...
AOL

The Future of Planning Isn't Another Chatbot: Board Introduces Supply Chain and Merchandiser Agents for Agentic Continuous Planning

BOSTON, June 24, 2026 /PRNewswire/ -- Board, the AI continuous planning platform, today announced the availability of its new Supply Chain Agent and Merchandiser Agent, expanding its growing portfolio ...
AOL

Cognizant expands cross-platform agentic AI with new ServiceNow AI Agent interoperability

ServiceNow AI Agents now work with the Cognizant Neuro® AI Multi-Agent Accelerator, giving enterprises one place to orchestrate AI agents across the systems they run TEANECK, N.J., June 18, 2026 ...
Business Insider

Pebl Says the HR Chatbot Era Is Ending as Alfie Evolves from Assistant to Workforce Agent

PALO ALTO, Calif., June 17, 2026 (GLOBE NEWSWIRE) -- Pebl, the AI-first global employment platform, today announced a significant evolution of Alfie, its AI-powered workforce agent. Originally ...
TechCrunch

ServiceNow tells customers a bug left some of their data exposed to the internet

Cloud technology giant ServiceNow has notified some of its enterprise customers that a software bug on its platform was allowing anyone on the internet to access their data. A knowledge base article, ...
Rutland Herald

Phenom Partners with ServiceNow to Introduce AI Hiring Agents

Phenom, the leader in applied AI with an infrastructure built specifically to redesign work operations, today announced its collaboration with ServiceNow to connect best-in-class HR capabilities to ...
Bleeping Computer

ServiceNow discloses security incident exposing customer data

Update 6/10/26: Added details below from a new ServiceNow advisory regarding the observed activity and bug bounty submissions. ServiceNow is warning about a security incident after attackers exploited ...
AppleInsider

First AI agent for Messages Business Chat approved by Apple

The Poke app will give Siri even more competition, as it lets you send emails, set reminders, generate images, and more, right from the Apple Messages app. Following its public launch in March 2026, ...
TechCrunch

Meta’s AI agent for WhatsApp Business is now available globally

For years, WhatsApp has been a communication layer for businesses of all sizes around the world. Meta is now infusing AI into that layer in a bid to turn WhatsApp into a viable piece of workflow ...
Skift

Priceline Gives Penny a Multi-Agent Makeover

Priceline is turning Penny from a single chatbot into an interface for a squad of agents. It's the latest platform turning to multi-agent architecture for travel. Priceline has rebuilt its AI travel ...