Federal lawmakers have introduced legislation that would force AI chatbots to clearly disclose that they are not human.

Artificial intelligence systems are emerging at a rapid rate. Data centers are sprouting up across the nation, providing the ...

AI chatbots has been a dream come true for criminals. The tech has been a boon for scammers. Hackers are using the tools to ...

Mukesh Bansal-led Nurix AI has acquired enterprise conversational AI startup Verloop.io for an undisclosed amount to expand ...

Customers are 3x more likely to use third-party GenAI like ChatGPT than company chatbots for support, Gartner finds, as AI returns lag the spend.

A patched Google Dialogflow CX flaw shows why enterprise AI chatbots need stronger access controls, logging, and runtime ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Varonis reported the flaw to Google in late 2025 and it has been addressed, but it reminds defenders to take a look at their ...

BLOOMINGTON — Amplify Bloomington, in partnership with the Greater Bloomington Chamber of Commerce, today announced the ...

Google fixed Rogue Agent, a Dialogflow CX Code Blocks flaw that could let one writable agent affect every chatbot in a Cloud ...

Observe.AI proudly announces its placement on the latest CMP Prism, for Real-Time Agent Assist. The CMP Prism is an independent, analyst-led evaluation framework that benchmarks customer contact ...