ChatSpark launches Conversation Bar, a new bottom-center website experience designed for conversational AI Agents that ...

Today, Klaviyo (NYSE: KVYO), the autonomous B2C CRM, announced the launch of Klaviyo Social Marketing; a new product built for connecting siloed social media engagement to omnichannel marketing ...

We’re able to save the day most the time.” Companies are adopting cloud-based contact center solutions to enhance customer ...

India combines WhatsApp’s massive user base with the world’s largest real-time payments ecosystem through UPI, millions of ...

Identity theft victims have a federal right to fraud records from retailers. Here's what the FTC's $2.25 million Amazon settlement means for you.

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human intervention.

TAIPEI, June 24, 2026 /PRNewswire/ -- Omnichat, the omnichannel customer experience platform, hosted its annual product launch on June 9th. Under the theme "The New Era of Agentic AI: Driving the ...

Create intelligent agents that can reason through requests, collaborate with other agents, and orchestrate customer interactions across systems and channels.Agent Performance Suite: Test, validate, ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...