USAnswer: Live Answering Service Helps Small Businesses Never Miss a Call

Virtual Receptionist Services for Small Businesses in Legal, Real Estate, Home Services and Others Portland, United ...

Pete & Gabi Introduces Olivia AI Voice Agent

AI-powered voice agent supports call automation, lead reactivation, customer inquiries, and appointment booking for service ...

Rocket CRM Shares Overview of Missed Call Text Back Technology and Automated Customer Communication

Los Angeles, California - July 01, 2026 - PRESSADVANTAGE - Rocket CRM has announced an overview of its Missed Call Text ...
TMCnet

Vertex Service Partners Rolls Out Revin's AI Voice and SMS Agents Across Its National Roofing Portfolio

Revin's AI voice and SMS agents engage every homeowner lead in seconds, backed by an omnichannel platform that meets customers where they are across voice, SMS, and email, booking appointments ...
9to5Mac

iOS 27 will make customer service phone calls so much easier, here’s how

At WWDC26 this week, Apple announced its series of new software updates – iOS 27, iPadOS 27, macOS 27, and everything else. Of course, Siri and Apple Intelligence ended up being the star of the show, ...
The Big Lead

Woman calls Walmart’s AI customer service system. Then she catches it saying something shady: ‘Sounds like I’m buying a voice changer’

Nikki Kellett (@nikki_kellett) is sounding the alarm about Walmart’s customer service line. She discovers that the retail giant discloses far more than the standard “this call may be recorded” ...
The National Law Review

Is a CCPA Risk Assessment Required When Recording Customer Calls?

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...
People

Pope Leo Calls Hometown Bank to Update Information. Then Customer Service Representative Hangs Up on Him

“Could you imagine being known as the woman who hung up on the pope?” Rev. Tom McCarthy said to the audience after telling the story Simone Risoluti - Vatican Media via Vatican Pool/Getty Pope Leo isn ...
Seattle Times

What Happened When the Pope Had to Call Customer Service

CHICAGO — Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost, a Chicago-born cardinal, became Pope Leo XIV in Vatican City, he ...
National Catholic Register

Inside Pope Leo’s Customer Service Snafu With His Chicago Bank

It is a scene that feels more like a sitcom script than a Vatican reality: Two months after Robert Francis Prevost, a Chicago-born cardinal, was elected Pope Leo XIV, he found himself at the mercy of ...
Entrepreneur

‘There Were a Lot of Naysayers’: Half of T-Mobile’s Customer Calls Are Now AI — And That’s Just the Beginning

T-Mobile is using AI to proactively resolve customer issues, aiming to eliminate the need for support calls altogether. Voice AI now handles about half of customer service calls, contributing to over ...
The New York Times

What Happened When the Pope Had to Call Customer Service

Spoiler alert: There was no miracle. By Julie Bosman Reporting from Chicago Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost ...