Microsoft Dynamics 365 is a customer relationship management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft on April 27 announced general availability of real-time voice agents in Microsoft Copilot Studio alongside new AI-powered agents and features across Dynamics 365 Contact Center, Dynamics 365 ...

In today’s rapidly evolving manufacturing landscape, staying ahead of the curve is not just an option—it’s a necessity. A new white paper titled “The Business Value of Microsoft Dynamics 365 for ...

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See more of our coverage in your search results. Add The New York Post on Google Robotics company Boston Dynamics has released a new video of its humanoid robot Atlas – now performing tasks with zero ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Microsoft Corp. announced a set of autonomous artificial intelligence agents for Dynamics 365 aimed at business users today during the company’s AI Tour in London. The company also said the ability to ...

The Microsoft Dynamics 365 Contact Center is transforming customer engagement through Generative AI technology across various communication channels. It serves as an Copilot-first contact center as a ...

Until today, we’ve seen exactly 40 seconds of Boston Dynamics’ new electric Atlas in action. The Hyundai-owned robotics stalwart is very much still in the early stages of commercializing the biped for ...

Today, we are excited to announce that Dynamics 365 Contact Center is generally available, offering a complete but fully-composable solution for contact centers. Organizations will benefit from new ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...