The deal adds agentic workflow automation and enterprise system connectivity to Genesys Cloud, with capabilities expected to ...

Meta Account Takeover Incident Highlights a Growing Security Challenge as Organizations Adopt AI-Powered Support and Automation CALGARY, AB / ACCESS Newswire / June 17, 2026 / As organizations race to ...

While AI holds the promise of radically transforming KM, human oversight takes on intensified responsibilities for ensuring the knowledge provided is accurate, timely, and relevant as well as guarding ...

The best agentic AI innovation in 2026 includes AWS Agentcore, Google Gemini, Microsoft Copilot, Cisco, Databricks, Dell Deskside, Nutanix Agentic AI and VMware.

Gartner's 2026 Backup and Data Protection Platforms report highlights GenAI, agentic AI, identity recovery and cyber resilience as changing forces in the market.

ServiceNow AI Agents now work with the Cognizant Neuro® AI Multi-Agent Accelerator, giving enterprises one place to orchestrate AI agents across the systems they run TEANECK, N.J., June 18, 2026 ...

OpenAI launched ChatGPT Work, a new AI agent that connects to email, Slack, calendars and GitHub to automate work tasks ahead ...

New Zoom Virtual Agent capabilities help organizations build AI agents faster, optimize performance over time, and deliver more personalized customer experiences through a connected Zoom CX platform.

The formula for AI ROI is changing as businesses measure productivity, trust, customer outcomes and enterprise value instead ...

‘If you’re just doing ServiceNow, it’s nothing bad, but you’re constrained in a corner. But now, with AWS, which is so pervasive, we have begun conversations in some business mission-critical things,’ ...

Patients are open to using AI agents to help with tasks like scheduling and billing, but they overwhelmingly prefer AI tools that live inside their doctor’s secure portal, a new Salesforce survey ...

Latest developments: Teng says Virtuals has expanded beyond gaming-focused AI agents and is now building infrastructure for what it calls an “agent society.” The company began by creating autonomous ...